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Bartender Kit Frequently Asked Questions

Learn more about our Mixologist approved Bartender Kits, tools, and accessories.


Bartender Kit FAQs

What comes in a bartender kit?

Depends on which kit you choose. Our bartender kits for beginners have everything you need to begin your bartending journey. 


What’s included in our most popular beginner bartender kit:


✓ Rustproof 18 oz Martini Shaker - Including a built-in strainer

✓ Double-sided Jigger with markings:

    ½ / 1 oz   (15/30 ml)

✓ Mixing Spoon

✓ Hawthorne Strainer

✓ Ice Tongs

✓ Bottle Opener

✓ Cocktail Cards


If you are already a bartender, we recommend any one of our stylish bartender kits with high quality stands.

Typically what’s included in these kits:

✓ Rustproof 24 oz cocktail shaker - Including a built-in strainer

✓ Double-sided Jigger with markings - ½ / 1 oz (15/30 ml)

✓ Mojito Muddler

✓ Mixing Spoon

✓ Hawthorne Strainer

✓ 2x Liquor Pourers

✓ Ice Tongs

✓ Double Lever Corkscrew

✓ A wooden or silver stand


What accessories or tools do I need for a home bar?

If you strive to create the perfect home bar for yourself, there’s a few basic items you will need (and we can help with!) 


What is a good gift for a bartender?

Our whiskey gift sets are the perfect option for a gift to aspiring and professional bartenders alike. The quality of these sets are among the highest, they will be amazed! The travel bartender kit is also a great gift option for that bartender in your life that loves to travel. 


How long is the Mixology & Craft warranty?


All Bartender Kits come with a 3-year warranty. In order to register for your 3-year extended warranty just follow the instructions on the flyer inside the product's box.



How are your bar tools made?


All of our bar tools are made of rustproof 304 & 430 Stainless Steel.


How can you maintain the cleanliness of your bar tools and equipment?

Glassware and utensils should be washed as soon as possible after use and air dried. Many tools and glassware are dishwasher safe. Some tools like glass beakers, strainers, liquor pourers or mixing glasses, you’ll want to wash by hand with warm water and dish detergent. It’s recommended to use a microfiber cloth for polishing any sort of stainless steel bar tools.


Shipping FAQs

What are my shipping options?


By default all orders are free standard shipping and we strive for orders to be delivered within  3-5 business days. Priority shipping is 1-2 days and expedited shipping can take 2-3 days.


When will my order ship?


We strive for all orders to ship within 1-2 business days from the date of your order confirmation. 

How do I track my order?


If you have not received an order confirmation email please contact Support@MixologyAndCraft.com with your order number, billing last name, and email address or zip code.


What is your return and exchange policy?


We want you to love your Mixology and Craft purchase. However, if you aren’t happy with your purchase, please contact our customer care team within 30 days from your purchase date, and we will do whatever it takes to make it right!


Email: support@mixologyandcraft.com



What if my bartender kit, tool, or accessory arrived damaged?


We're so sorry to hear your order arrived in less than perfect condition! In the unlikely event that you have received an item that is damaged or incorrect, please notify us immediately. We will work with you to arrange a return, replacement, refund or credit. 


Damaged items must be reported within 7 days of delivery. All damages should be reported to Support@MixologyAndCraft.com, be sure to include your order number. We will contact you with next steps.


What happens if there's been a delivery mishap to my order?


You can track your orders with the tracking number that we emailed you a day or two after you've placed your order.


If for any reason there is an issue with shipping just contact us at: Support@MixologyAndCraft.com



Payment FAQs

Checkout and Payments

We accept all major credit cards, Shop Pay, Google Pay, Apple Pay and Amazon Pay. We only charge you after your order ships—please only click “Place Order” button one time to avoid multiple authorizations.


Did you just place an order and are already seeing a charge on your bank account? That’s what we call an “authorization.” This is common bank practice that ensures you have sufficient funds and verifies account authenticity. Depending on your bank, the authorization usually clears within 48 – 72 hours. If you need to speed up that process, contact your credit card’s issuing bank. Please note: You can use multiple Gift Cards per order. We are unable to split tender by multiple credit cards. We do not accept checks, cash, or money orders online.


If an error message appears after you click “Place Order,” then there may be an issue with the billing and/or shipping information entered. Double check—even triple check—that the billing information you entered during checkout is an exact match to the information your credit card provider has on file. This information includes the cardholder’s name as it appears on card, billing address, credit card number, expiration date, and CSV code.


For questions regarding payment via PayPal, please login to your PayPal account and contact customer care.


We’re happy to give you some one-on-one assistance, too. Send us an email to Support@MixologyAndCraft.com. Please be sure to include your order number.